Refund Policy



All returns must be approved before being sent back. Please email us at with the following information so we can begin the returns approval process:

    •    Order number and style name of item to be returned

    •    Reason for the return (please be sure it meets our requirements below)

Return Requirements:

    •    Items must be returned within 14 days from date of purchase.

    •    Items returned must be unwashed, unworn, with original tags attached and free from any damages (makeup, smoke, rips, etc).

        •    ALL SALE/CLEARANCE items are FINAL SALE and are NOT eligible for returns/exchanges. 

If you have received a damaged or incorrect item, please notify us at IMMEDIATELY so that we can resolve any issues. 

The Mane Jewel will NOT be responsible for any shipping charges on a return package. This must be covered by the buyer.