All returns must be approved before being sent back. Please email us at email@example.com with the following information so we can begin the returns approval process:
• Order number and style name of item to be returned
• Reason for the return (please be sure it meets our requirements below)
• Items must be returned within 14 days from date of purchase.
• Items returned must be unwashed, unworn, with original tags attached and free from any damages (makeup, smoke, rips, etc).
• ALL SALE/CLEARANCE items are FINAL SALE and are NOT eligible for returns/exchanges.
If you have received a damaged or incorrect item, please notify us at
firstname.lastname@example.org IMMEDIATELY so that we can resolve any issues.
The Mane Jewel will NOT be responsible for any shipping charges on a return package. This must be covered by the buyer.